Troubleshooting an unauthorized API response

Check the approved connection and access state without exposing secrets.

Private-preview guidance. Examples and planned account workflows are not confirmation of a live purchase, activated access, or enabled notification service.

What to know

1. Confirm that the integration and target environment have been approved and activated.
2. Check the configured authentication method on the server; do not try a prototype endpoint as a production substitute.
3. Distinguish a private-preview website password challenge from an integration authorization failure.
4. Share only the time, route name, and sanitized status code with support. Do not include authorization headers, tokens, or customer records.