Free broker checklist

Double-Brokering Red-Flag Checklist

Check off any warning sign you see, from booking to payment. One flag is not proof of fraud, but every flag is a reason to stop and verify the carrier independently.

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No red flags checked (17 to review)

Before you book

Confirm you are talking to the company on the FMCSA record.

At booking and dispatch

Watch for signs the load is being passed to someone else.

At pickup and in transit

Compare what arrives with what you booked.

At invoicing and payment

Payment changes are a common point of fraud.

If something does not add up

  1. Pause the load or payment change if you can.
  2. Call the carrier at the phone number on its FMCSA record, not the number you were given. Use the MC & USDOT lookup to find it.
  3. Tell the shipper, and keep every email, text, rate confirmation and document.
  4. Report suspected fraud to FMCSA's National Consumer Complaint Database (opens in a new tab) and, where appropriate, law enforcement.

Based on FMCSA's broker and carrier fraud guidance (opens in a new tab) and common industry practice. General guidance, not legal advice. See also carrier identity verification.

Frequently asked questions

What is double brokering?
Double brokering is when a carrier or broker accepts a load and passes it to another company without the shipper's or original broker's knowledge or consent. It can also involve identity theft, where someone poses as a legitimate carrier.
Does one red flag mean a carrier is committing fraud?
No. Many flags have innocent explanations. Treat any checked item as a reason to stop and verify independently, using contact details from the FMCSA record rather than the ones you were given, before the load moves or payment changes.
What should I do if I suspect double brokering?
Pause the load or payment if you can, verify with the carrier at the phone number on its FMCSA record, inform the shipper, keep records of every communication, and report fraud to FMCSA's National Consumer Complaint Database and, where appropriate, law enforcement.
Can software prevent double brokering?
No tool can guarantee it. Carrier monitoring helps you notice authority, insurance and contact changes sooner, but your written process, independent verification and documentation still matter.

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