Resources

Better questions before the next load

Practical carrier-vetting and monitoring guidance for brokers, 3PLs, dispatchers, and shippers.

A truck driver seated in a truck cab
Photo: Pexels

Useful guidance, without the gatekeeping

Learn what carrier records can tell you, what still needs independent verification, and how to document a consistent review. Our checklist is printable—no email signup required.

Educational guidance with official source links, not a substitute for legal or insurance advice.

Free tools

Guides

Carrier Due Diligence Checklist for Freight Teams

A repeatable pre-dispatch checklist for carrier identity, authority, insurance, safety context, and ongoing review. Print it or save a PDF without providing an email address.

Read the guide →

Carrier Insurance Monitoring: Filings, Certificates, and Changes

Understand what federal filings and certificates show, what they leave out, and how to build a useful insurance-review process.

Read the guide →

Carrier Authority Status: What to Check Before Dispatch

Distinguish an identifier from operating permission, interpret authority history carefully, and resolve conflicting records before a load moves.

Read the guide →

Carrier Safety Indicators: BASICs, Ratings, and Estimated ISS

Learn why safety indicators need context, how the seven BASIC categories differ, and why estimates are not official safety ratings.

Read the guide →

Planning a Carrier Compliance Integration With Your TMS

A practical discovery checklist for Load Manager TMS and approved integrations: identity matching, data freshness, permissions, and alert ownership.

Read the guide →

MC vs. USDOT Number: A Freight Team's Lookup Guide

Understand carrier identifiers, match the right entity, and check current authority without confusing a registration number with permission to haul.

Read the guide →

Carrier Identity Verification: Practical Warning Signs

Reduce avoidable identity mistakes with independent contact checks, document matching, and a clear escalation process—not a promise of fraud-proof freight.

Read the guide →

Looking for account guidance? Visit the knowledge base.

Photographs are stock images from Pexels, free for commercial use. They are not Carrier Lookout employees or customers.