When a carrier is missing from a lookup

Resolve identifier and source mismatches before dispatch.

Private-preview guidance. Examples and planned account workflows are not confirmation of a live purchase, activated access, or enabled notification service.

What to know

1. Double-check the identifier and distinguish legal name from DBA.
2. Compare the supplied identity against the official record using an independent source.
3. Consider data freshness or unavailable records rather than assuming an empty result means the carrier is acceptable.
4. Escalate the mismatch before assigning freight. Preview sample data is not a complete carrier directory.